Terms of service

Last Updated: July 24, 2026

OVERVIEW

This website is operated by Alphlo.

Throughout the site, the terms “we,” “us,” and “our” refer to Alphlo.

Alphlo operates exclusively as an online fashion retailer.

By accessing our website, placing an order, or using our services, you agree to be bound by these Terms of Service and our related policies, including our Privacy Policy, Shipping Policy, and Refund Policy.

SECTION 1 – ONLINE STORE TERMS

By agreeing to these Terms, you confirm that you are at least the age of majority in your jurisdiction, or that you have obtained permission from a parent or legal guardian where required.

You may not use our products or services for any illegal or unauthorized purpose or violate any applicable laws.

Submitting an order does not guarantee acceptance.

Orders are considered accepted only after Alphlo sends an order confirmation.

Alphlo reserves the right to accept, refuse, cancel, or limit orders according to these Terms and applicable laws.

SECTION 2 – PRODUCTS AND PRICING

Product Information

We strive to display product details, colors, sizes, and images as accurately as possible.

Product colors and appearance may vary slightly depending on your device settings and display conditions.

Pricing

Prices displayed on our website are shown in the applicable currency before checkout.

Prices may change due to promotions, pricing updates, or other reasonable business adjustments.

Availability

We reserve the right to limit quantities or discontinue products at any time.


SECTION 3 – BILLING AND ACCOUNT INFORMATION

You agree to provide accurate and complete billing, shipping, and account information for all purchases.

We reserve the right to refuse, cancel, or limit orders in cases such as:

  • Suspected fraud
  • Obvious pricing errors
  • Product availability issues
  • Violations of these Terms

Customers will receive an order confirmation after their order has been accepted by Alphlo.

If an order is modified or canceled, we will attempt to notify you using the contact information provided during checkout.

If an order is canceled after payment has been received, any applicable refund will be issued according to our Refund Policy.

SECTION 4 – SHIPPING AND FULFILLMENT

Shipping timelines and delivery estimates are outlined in our Shipping Policy.

Customers are encouraged to review our Shipping Policy before placing an order.

Shipping costs and available shipping methods are displayed during checkout.

Delivery times are estimates only and are not guaranteed.

We are not responsible for delays caused by carriers, customs procedures, weather conditions, or other circumstances outside of our reasonable control.

SECTION 5 – RETURNS AND REFUNDS

All returns, exchanges, and refunds are governed by our Refund Policy.

Our Refund Policy explains:

  • Return eligibility requirements
  • Return procedures
  • Refund timelines

Customers are encouraged to review our Refund Policy before completing a purchase.

SECTION 6 – INTELLECTUAL PROPERTY

All content on this website, including text, graphics, logos, images, and software, is the property of Alphlo or its licensors and is protected by applicable copyright and intellectual property laws.

Unauthorized use, reproduction, or distribution of website content is prohibited without prior written permission.

SECTION 7 – THIRD-PARTY SERVICES

Certain services, tools, or links may be provided by third parties.

Third-party services may have their own terms, privacy policies, and practices.

Customers are encouraged to review the terms and policies of third-party providers when using external services.

SECTION 8 – PRIVACY

Your use of our website and submission of personal information is governed by our Privacy Policy.

SECTION 9 – PROHIBITED USES

You are prohibited from using the website or its content:

  • For unlawful purposes
  • To violate applicable laws or regulations
  • To infringe upon intellectual property rights
  • To transmit malicious code or harmful content

SECTION 10 – DISCLAIMER OF WARRANTIES & LIMITATION OF LIABILITY

We strive to provide accurate product information and a reliable shopping experience.

However, we do not guarantee that our website, services, or content will always be uninterrupted, error-free, or completely accurate.

To the fullest extent permitted by applicable law, Alphlo shall not be liable for indirect, incidental, special, or consequential damages arising from the use of our website, products, or services.

SECTION 11 – SERVICE AVAILABILITY

We reserve the right to modify, suspend, or discontinue any part of our website or services at any time without prior notice where permitted by applicable law.

SECTION 12 – GOVERNING LAW

These Terms shall be governed and interpreted in accordance with the laws of the State of Georgia, United States, without regard to conflict of law principles.

Any disputes shall be resolved according to applicable legal requirements.

SECTION 13 – CONTACT INFORMATION

Alphlo operates exclusively online and does not maintain a physical retail storefront.

If you have any questions about these Terms, please contact us:

Store Name: Alphlo

Business Address:
416 Watercress Dr
Rossville, GA 30741
United States

Email: hello@alphlo.com

Phone: +1 757-647-1180

Business Hours:

Monday – Friday
9:00 AM – 6:00 PM (Pacific Time, PT)